<About the Squad>
Healing Paper is the company behind Gangnam Unni, a platform created to solve information asymmetry in Korea’s aesthetic medical market.
Now, we are entering the next chapter — driving the global growth of K-beauty firsthand.
Our team directly designs and manages the entire customer journey online, from the first inquiry to post-treatment and post-surgery care, through exclusive marketing partnerships with partner hospitals.
When we do our job well, overseas customers can confidently book and receive treatments in a foreign country without anxiety. At the same time, hospitals can generate real business impact by attracting international patients.
This impact is not created by someone else — it is built directly by us as a team.
As K-beauty continues gaining global attention, we are looking for someone who wants to work at the forefront of this industry as a true professional.
💡 The English-speaking position mainly handles customers from Southeast Asia, the Middle East, Western countries, and other English-speaking regions.
WhatsApp and Instagram are the primary communication channels.
The ability to communicate flexibly with customers from diverse cultural backgrounds is important, and trust- and review-based communication plays a key role in converting inquiries into reservations.
<What You’ll Be Doing>
This role is not simply about answering customer inquiries.
You will act as a sales consultant responsible for the customer’s entire journey.
<Who We’re Looking For>
• Native or fluent-level English communication skills
• Ability to communicate in Korean for collaboration with internal teams and managers
• Familiarity with communication through SNS channels such as WhatsApp and Instagram
• Basic proficiency in Google Sheets or Excel
• Someone who prioritizes customer satisfaction, proactively identifies what needs to be done, and takes initiative to execute tasks independently
<Preferred Qualifications>
• TOPIK Level 5 or above (for foreign applicants)
• Holders of F-2, F-4, F-5, or F-6 visas, or candidates who can join quickly
• Experience working in aesthetic medical clinics, dermatology/plastic surgery hospitals, MSOs, or medical tourism agencies
• Experience in sales or customer consulting (any industry)
• Experience operating SNS channels or creating content
• Someone open to continuously learning about new treatment and surgery trends
<What You’ll Gain & Experience>
• Experience designing and validating the online sales structure of the K-beauty medical market from the ground up
• Opportunity to develop data-driven sales capabilities by directly managing business metrics such as reservation conversion rates and hospital revenue contribution
• Ability to build deep expertise in the aesthetic medical field through collaboration with multiple partner hospitals
• Experience strengthening cross-cultural communication skills by interacting daily with global customers while working in Korea
<Hiring Process>
Application Submission > Job Interview (Offline) > Compensation Discussion > Final Acceptance
<Additional Information>
• Contract duration: 6 months
• E-7 visa sponsorship is available
• Foreign applicants should include their current visa type in their resume for work eligibility verification
• Working hours and incentive structure will be discussed separately after acceptance
• Workplace: Office near Yeoksam Station, Seoul (On-site work)
<Gangnam Unni Team Supporting Package>
• Latest high-performance work equipment provided
• Lunch and dinner support with teammates
• Coffee time support
• Support for in-house guild/club activities
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